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Customer Service Survey:
Thank you $name, for your recent reservation at the $hotel through Stay123.com. Your opinion counts and it helps us keep other Stay123.com users up to date on the hotels in our system. Stay123.com has no control over the hotel management of the hotels we offer so your input helps us better our service and serve our clients. Please take a moment to fill out our customer survey

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  RESPONSE CODE
  5 - Excellent
  4 - Good
  3 - Adequate
  2 - Poor
  1 - Unacceptable		  
stay123.com
How did you hear about us?
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' Online Reservations Service   Please click on your response '
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  Ease of following our Online reservation system   5   4   3   2   1  
  Did you find our services to be timely and cost effective   5   4   3   2   1  
  Was the billing on your credit card   As expected  Not as expected  
  Was the information on our Web clear and concise   5   4   3   2   1  
  Overall convenience and quality of our Online Service   5   4   3   2   1  
 
' Customer Service Department '
' '
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  Level of service and friendliness of our staff   5   4   3   2   1  
  Was the staff knowledgeable on the City and Hotels   5   4   3   2   1  
  Did the hotel have your confirmation at the time of arrival   Yes   No  
  How would you rate the hotel     5   4   3   2   1  
  Did our staff explain you our billing procedures
and cancellation policies clearly and effectively		   5   4   3   2   1  
 
' Overall '
' '
' '
  Overall, I rate the entire experience   5   4   3   2   1  
  I would recommend this service to others   Yes No  
 
' Additional Comments or Suggestions '
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' Additional Infomation (not required) '
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  Booking Number    
  First Name    
  Last Name    
  Email Address:    
  City of Stay    
  Hotel    
  Check In Date    


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